Frequently Asked Questions
Everything you need to know about bringing Smard Art into your home.
How are the art pieces packaged for shipping?
We take extreme care in protecting your investment. Each piece is wrapped in moisture-resistant film, secured with corner protectors, and shipped in a heavy-duty, double-walled corrugated box to ensure it arrives in pristine condition.
What is your return policy for home decor items?
We offer a 30-day satisfaction guarantee. If your new art piece doesn't perfectly complement your space, you can return it for a full refund or exchange, provided it is in its original packaging and condition.
Do the frames come ready to hang?
Yes, all Smard Art framed pieces and canvas wraps arrive with pre-installed industrial-grade hanging hardware, including wire or sawtooth hangers, so you can transform your walls immediately.
Can I request a custom size for a specific wall?
Absolutely. We offer bespoke sizing for many of our collections. Please contact our design concierge team with your specific dimensions, and we will provide a custom quote within 24 hours.
How do I clean and maintain my Smard Art products?
To preserve the vibrancy of the pigments, we recommend dusting lightly with a soft, dry microfiber cloth. Avoid using chemical cleaners or water, and try to keep the art out of direct, prolonged sunlight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm for larger home transformations.